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RULES AND REGULATIONS

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FAQ

Q: What is a Dallas Mavericks FANPASS and how does it work?
A: The Dallas Mavericks FANPASS is an exclusive loyalty program providing Mavs fans with exclusive Fan Perks from the hottest place to shop, dine, and be entertained in Dallas and surrounding area. Simply show your mobile membership card at participating location to receive your exclusive Fan Perk.

Q: Where can I use my Dallas Mavericks FANPASS and what kind of Fan Perks can I get with it?
A: Mavs fans can use their FANPASS at various retail chains, restaurants and local retailers in Dallas and surrounding area. Fan Perks vary by participating partner and some restrictions do apply. Consult the Fan Perks tab in the app for a complete list of participating partners, perks, discounts, deals and offers.

Q: Does the Dallas Mavericks FANPASS have an expiry date?
A. No.

Q: When making a purchase with my Dallas Mavericks FANPASS, do I have to have my ID?
A: Dallas Mavericks merchants have the right to ask for ID to ensure that the person using the card is a valid member. If you cannot provide a valid ID, your discount may be refused.

Q. Can I share my Dallas Mavericks FANPASS?
A: NO. Your Newmarket Dallas Mavericks may not be shared and are non-transferable.

Q: What to do if my Dallas Mavericks FANPASS is lost or stolen?
A: Sorry, we can not replace lost or stolen cards.

Privacy Policy

FANPASS Media Inc. respects your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.

Information Collection

FANPASS Media Inc. will only collect personally identifiable information (such as name, address, or email address) that you voluntarily provide through our Internet site or email correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Internet site and better meet your needs.

Use of Information

Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by Mavs FANPASS to respond to your request. Authorized third parties may be utilized by Mavs FANPASS to collect, track and process such information. If you have submitted personal information to FANPASS Media Inc. electronically and would like it removed or modified, please contact us at mavs@fanpasspro.com. We will use reasonable efforts to comply with your request.

Security

FANPASS Media Inc. does not sell, lease, or distribute publicly personally identifiable information.

Other Important Information

The Mavs FANPASS Internet site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information. Mavs FANPASS reserves the right to modify this Privacy Policy at any time. We will promptly reflect any such modifications on this page.

Terms and Conditions

  1. Proof of Mavs FANPASS membership must be shown at time of purchase to receive perks.
  2. To qualify for Mavs FANPASS exclusive offers, purchases must be made by Mavs FANPASS membership holder.
  3. Mavs FANPASS membership sharing is not permitted. Misuse my result in refusal of offer.
  4. The Mavs FANPASS Loyaty Program is accepted at participating locations only. Offers may vary. Some restrictions may apply. Check in-store for details or view our WHERE TO USE IT page at www.mavsfanpass.com. May not be used in conjunction with any other offer.
  5. By signing up and becoming a Mavs FANPASS Member, you give consent to receive ongoing communication from FANPASS Media Inc.